Politique d’expédition

Thank you for shopping with Petzizi.

We aim to process and ship all orders as quickly and smoothly as possible.

Order Processing

Orders are typically processed within 1–2 business days after payment is successfully received.
Orders are not processed or shipped on weekends or public holidays.

During periods of high demand, promotions, or seasonal peaks, processing times may be slightly extended.

Shipping Time

Estimated delivery time is typically 7–12 business days, depending on your location and local carrier conditions.

Please note that delivery times are estimates only and are not guaranteed. Shipping delays may occasionally occur due to customs, courier issues, weather, or other external factors beyond our control.

Tracking Information

Once your order has been shipped, you will receive tracking information by email as soon as it becomes available.

Incorrect Shipping Information

Please make sure your shipping details are entered correctly at checkout. Petzizi is not responsible for orders delayed, lost, or delivered incorrectly due to inaccurate or incomplete shipping information provided by the customer.

Lost or Delayed Packages

If your package appears significantly delayed or lost in transit, please contact us at info@petzizi.com, and we will do our best to assist you.

Contact

If you have any questions about shipping, please contact us at:
info@petzizi.com